Job Description
Job Title: Manager - Housekeeping and F&B
A prestigious private household in Doha is seeking an experienced Manager – Housekeeping & F&B to oversee daily operations, maintain exceptional standards of cleanliness and hospitality, and ensure seamless service delivery through effective team leadership, operational excellence, and discretion.
Open only to Female Candidates for Cultural reasons.
Duties:
- Oversee daily housekeeping and F&B operations across assigned properties, ensuring exceptional standards of cleanliness, presentation, hospitality, and service.
- Establish, implement, and maintain standard operating procedures (SOPs) for housekeeping, dining services, guest hospitality, and event support in line with luxury and palace standards.
- Supervise housekeeping activities, including cleaning, room preparation, laundry, linen management, and upkeep of bedrooms, common areas, dining spaces, and guest facilities.
- Manage and coordinate waiters, butlers, housekeeping personnel, and service attendants to ensure seamless service delivery and adherence to established protocols.
- Collaborate with the Head Chef and kitchen team to coordinate meal services, menu execution, dietary requirements, special requests, and timely food presentation.
- Plan and oversee hospitality arrangements for daily meals, formal dinners, private functions, official gatherings, and VIP events.
- Develop staff schedules, allocate responsibilities, and optimize workforce deployment to ensure efficient operations and uninterrupted service coverage.
- Conduct regular quality inspections, monitor hygiene and food safety compliance, and implement corrective measures to maintain consistently high standards.
- Identify staff training requirements, monitor performance, attendance, discipline, and professional conduct, and promote a culture of accountability and service excellence.
- Coordinate with maintenance and other support teams, drive operational improvements, and ensure discretion, cultural sensitivity, and minimal disruption to principals, family members, and guests.
Experience:
- Minimum 8–10 years of relevant experience in luxury hospitality, private household management, palace operations, or VIP service environments.
- Demonstrated experience managing integrated housekeeping and F&B operations within premium hospitality or private residential settings.
- Proven track record of supervising multicultural teams, including housekeeping personnel, waiters, butlers, and other hospitality service staff.
- Hands-on experience maintaining exceptional housekeeping, guest service, and property presentation standards.
- Experience coordinating formal dining arrangements, private events, VIP hospitality services, and special functions.
- Practical experience collaborating with culinary teams to ensure efficient meal coordination, food presentation, and service delivery.
- Experience implementing SOPs, conducting quality inspections, and ensuring compliance with hygiene and food safety requirements.
- Demonstrated experience in workforce planning, staff scheduling, performance monitoring, and service improvement initiatives.
Qualifications:
- Diploma or Bachelor's degree in Hospitality Management, Hotel Management, Culinary Management, or a related discipline is preferred.
- Professional training or certification in housekeeping operations, food and beverage service, or hospitality supervision is an advantage.
- Strong knowledge of luxury hospitality standards, palace etiquette, VIP service protocols, and private household operations.
- Comprehensive understanding of housekeeping procedures, room care, linen management, dining service, and hospitality workflows.
- Sound knowledge of food hygiene, food safety regulations, cleanliness standards, and quality control practices.
- Strong leadership, team management, staff development, and workforce planning capabilities.
- Excellent organizational skills, attention to detail, and ability to maintain consistently high service and presentation standards.
- High levels of professionalism, confidentiality, discretion, and cultural sensitivity when interacting with principals, family members, and distinguished guests.
- Strong communication, coordination, problem-solving, and decision-making skills, with the ability to remain calm under pressure.
- Adaptability, flexibility, accountability, and a proactive approach to delivering exceptional service in a demanding luxury hospitality environment.
Job Benefits:
- Accommodation
- Medical Insurance
- Annual Flight Ticket
- On-Site Meals
- Full Relocation Covered
- Tax-Free Salary & Benefits
- Annual leave based on standard Country Entitlements.